Privacybeleid

At Fitycal, we believe in empowering our users with control over their personal data. We are committed to maintaining transparency, respecting your privacy, and enabling you to exercise your rights under applicable data protection laws, including (where applicable) the General Data Protection Regulation (GDPR).

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As a user of the Fitycal platform, whether directly (as an individual) or through a wellness center or fitness professional (as a client), you are entitled to the following rights:

 

A. Right to Access and Use

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You have the right to access and use the Fitycal app and its features at any time, provided that you comply with our Terms of Use. This includes:

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• Viewing your account and profile information

• Accessing your 3D body scan, historical measurements, and progress reports

• Reviewing and managing your scan history and data
   

This access is available through your personal login credentials. We maintain account protection standards to ensure that only you, or those you explicitly authorize, may access your data.

 

B. Right to Privacy and Control Over Visibility

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All personal data collected through the Fitycal app, including body measurements, scan results, and 3D avatars, is private by default and stored securely. You are the sole individual with access to this information unless you intentionally choose to share it with a third party, such as a coach or healthcare professional.

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Fitycal will never make your data publicly available or accessible to unauthorized users. We do not disclose your data to anyone without your explicit consent, and we encourage you to share only with trusted recipients.

 

C. Right to Access, Correction, Deletion, and Portability

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Fitycal empowers users, whether individuals or clients of a business, with full control over their personal data. The platform offers tools for managing, correcting, and removing personal information in a secure and transparent way.

 

For Individual Users:

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• Access Your Data
  You can view all your personal data, including body measurements, scan history, and 3D avatars, directly through your Fitycal account at any time.
   

• Correct Your Information
  If any part of your account information is incorrect or needs to be updated, you can request correction through the app or by contacting our support team.
   

• Delete a Specific Avatar and Its Data
  Within the app, you can delete any individual avatar using the “Delete Avatar” feature. This will permanently remove the selected scan and all related measurement and body value data from your profile.
   

• Delete Your Entire Account
  If you choose to stop using Fitycal, you have the option to permanently delete your account. Once deleted, all your personal data — including avatars, scans, and progress history — will be immediately and irreversibly erased from our system.
   

• Request Data Portability
  You may request a copy of your personal data in a portable format, allowing you to transfer it to another service or provider.
   

 

For Users Managed by a Business Client:

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In some cases, your Fitycal account may be created and managed by a wellness center, gym, or fitness coach using our B2B platform. In such cases:

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• The business acts as the data controller, and Fitycal acts as the data processor.

• The business manager (e.g., a coach or administrator) may create your profile and manage your scan data on your behalf.

• If you wish to delete a specific scan or your entire account, you can make that request directly to the business managing your account.
   

• The business manager can:
   

  • Delete a specific avatar and its associated data if you request it, or if the data was incorrect (for example, due to an input error such as the wrong body weight).

  • Delete your entire account if requested by you or as part of the business’s data management responsibilities.
     

• Any such deletions performed by the business will follow the same process as individual deletions: all selected data will be permanently and irreversibly removed from Fitycal’s system.
   

We encourage businesses using Fitycal to clearly inform their clients about how their data is managed and how to make deletion or correction requests through them.
 

 

D. How to Exercise Your Rights

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To exercise any of your rights, you may contact Fitycal through the app or by emailing our support team at info@fitycal.com. We will respond to your request in a timely manner and in accordance with applicable data protection regulations.

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In cases where Fitycal is used as part of a B2B service (e.g., through a wellness center or gym), we may need to coordinate with the data controller (the organization managing your account) to fulfill your request.